Dedicated customer service professional with over 7 years of experience in telecommunications and financial services. Skilled in client support, data entry, and administrative tasks, committed to delivering exceptional service.
Proficient in managing diverse customer interactions, resolving issues, and ensuring positive client experiences.
Experienced in accurate data entry, electronic filing, and database management to support operational efficiency.
Effective in handling sensitive questions, scheduling, and rescheduling, ensuring clear and professional communication.
Skilled in supporting office operations, including spreadsheet management, document processing, and conference call coordination.
PPS FOR PROFESSIONALS
Administrative Support. Data Entry. Operate Fax machines, Conference calls & Electronic Filling. Use computer for spreadsheets, word processing, database management
TIANKO MOBILE LOANS
Debt Collections. Data Entry. Code calling. Customer Service
STARTEK
Working for an International campaign which administers exams.. Assisting customers with the scheduling and rescheduling their exams.. Handling of the customers sensitive questions
VINDIAZO INTERNATIONAL TELECOMMUNICATIONS
Processes customer orders. Handle customer correspondence via all venues. Service tool calibration maintenance and administration. Keep accurate records of customer interactions in the CRM system. Responding to emails. Selling the product to customer
Diploma in Secretarial Studies
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