Skilled bilingual professional with experience in train dispatch, customer support, and legal administrative roles. Adept at coordinating operations, communicating effectively, and supporting organizational needs.
Fluent in English and Spanish, used to facilitate effective communication with clients and colleagues.
Handled client inquiries and support, contributing to customer satisfaction and issue resolution.
Managed dispatch operations, ensuring adherence to schedules and safety protocols.
Performed clerical tasks such as scheduling, documentation, and correspondence in a professional setting.
Panama Canal Railroad Company
Sitel
Morgan & Morgan Lawyer
Proficient in Microsoft Excel and Word, used for data management and documentation.