Versatile professional with extensive experience in logistics, content moderation, and customer service. Skilled in shipment coordination, documentation, and cross-team collaboration to ensure operational efficiency and compliance.
Directed shipment operations, managed inventory, and ensured regulatory compliance in supply chain tasks.
Reviewed user content for policy adherence, maintaining high accuracy and efficiency in moderation tasks.
Handled customer complaints, supported data entry, and maintained client communication in service roles.
Tracked electronic accessory stocks, managed supplier orders, and maintained inventory records.
Lean Solutions Group
Successfully managed over 80 daily shipments, ensuring compliance with deadlines and proposed targets, while escalating any issues to the client as needed., Conducted document review and continuous process monitoring to guarantee accuracy and traceability in every operation.
Teleperformance
Reviewed 300+ user-generated contents daily, maintaining 85%+ accuracy in policy compliance.
Millennium BPO
Coordinated electrical issue resolutions between engineers, technicians, and clients, meeting 30-minute SLA for urgent cases., Managed coordination for 15+ daily kite removals from power lines, ensuring safety compliance, liaising with field teams and control centers via internal applications.,...
Home Pc
Managed inventory of electronic accessories (keyboards, mice), tracking stock levels and supplier orders.
Industrial Design
Systems Engineering
High School Diploma
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Conducted document reviews and process monitoring to ensure operational accuracy and traceability.
