Sebastián Espinoza es un asistente de gerente con habilidades en liderazgo, gestión de operaciones y atención al cliente, enfocado en mejorar la satisfacción del cliente y optimizar procesos operativos.
Excelentes habilidades para construir relaciones duraderas y resolver quejas, garantizando satisfacción del cliente.
Capacidad para supervisar y optimizar procesos diarios, incluyendo inventario y manejo de efectivo.
Habilidad para motivar y dirigir equipos, promoviendo un ambiente de trabajo positivo y productivo.
Competente en diseñar y ejecutar planes que alineen objetivos operativos con metas comerciales.
Mezeh Mediterranean Grill
Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.. Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.. Trained staff on best practices to achieve optimal productivity.. Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.. Recruited, interviewed and hired high-performing individuals, developing passionate, dedicated teams.. Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.. Enforced company policies and guidelines for all employees.. Carefully managed and recorded cash and credit transactions, diminishing financial discrepancies.. Built customer relationships with consultative sales approach.. Evaluated staff performance, implementing training and development programmes to maintain exceptional service levels.. Addressed customer issues calmly and professionally, delivering quick, successful resolutions.
High School Diploma
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Conocimiento en análisis de riesgos financieros para minimizar pérdidas y maximizar beneficios.
