Sebastian - Technical Support Agent with Customer Service & Content Review Experience

Heredia, Heredia, Costa RicaRemoteen

Reviewed and managed Prime Video catalog content to ensure proper display on Amazon website.

Gained experience in customer service and health insurance domains, demonstrating versatility.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in technical support, content review, and customer service across healthcare and digital media sectors.

Provided technical support for medical devices targeting people with diabetes, ensuring customer needs are met.

Analytical SkillsAdvanced

Applied analytical skills to review video content and assist customers effectively.

Customer ServiceIntermediate

Handled inquiries and provided support in health insurance and technical troubleshooting scenarios.

Content ReviewIntermediate

Reviewed digital content for accuracy and compliance on Amazon platform.

Communication SkillsAdvanced

Demonstrated strong organizational and interpersonal communication in client interactions.

Technical SupportIntermediate

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