Sbusiso is a passionate tourism and hospitality specialist with over 5 years of experience in guest support, operational management, and regional tourism promotion. Adept at enhancing visitor experiences and supporting team leadership.
Proven ability to lead teams and support operational activities in tourism and hospitality environments.
Skilled in managing administrative tasks, data management, and coordinating multiple stakeholders efficiently.
Excellent verbal and written communication skills, ensuring effective interaction with guests and team members.
Proficient in MS Office Suite, supporting administrative and marketing functions within tourism and hospitality sectors.
BOXER BAKERY
Assist with daily bakery production including preparation, baking, and packaging of products.. Maintain cleanliness and hygiene standards in accordance with food safety regulations.. Assist with stock rotation, inventory checks, and ingredient management procedures.. Operate bakery equipment safely following standard operating procedures and guidelines.. Provide customer service support when required, ensuring efficient and friendly service.. Assist with quality control by checking freshness, presentation, and product consistency.. Follow production schedules to meet daily output and demand requirements.. Support senior bakery staff with preparation of doughs, fillings, and baked goods.. Ensure compliance with workplace health, safety, and hygiene policies at all times.. Contribute to team efficiency by completing tasks accurately and within required timelines.
NAMBITI GAME RESERVE
Assisted with daily operational activities supporting conservation and hospitality functions.. Provided visitor support services, ensuring positive guest experiences throughout their stay.. Supported administrative tasks including record keeping, scheduling, and basic reporting.. Assisted with environmental awareness initiatives and conservation-related activities on-site.. Helped maintain cleanliness, order, and safety standards across reserve facilities.. Collaborated with team members to support events, tours, and guest activities.. Assisted with stock control and inventory management for operational supplies.. Followed health, safety, and environmental regulations consistently during all duties.. Supported supervisors with general duties to ensure smooth daily operations.. Developed strong teamwork, communication, and workplace discipline through volunteer service.
BACHELOR OF TECHNOLOGY IN TOURISM MANAGEMENT
NATIONAL DIP. ECO-TOURISM MANAGEMENT
NATIONAL SENIOR CERTIFICATE
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UGU SOUTH COAST TOURISM
Assisted with tourism marketing initiatives promoting local destinations and regional attractions.. Supported administrative operations including filing, data capturing, and stakeholder correspondence.. Conducted visitor information services, responding to inquiries professionally and accurately.. Assisted in organizing tourism events, exhibitions, and community outreach programs.. Collected and analyzed basic tourism data for reporting and planning purposes.. Supported digital marketing activities including social media updates and website content.. Liaised with local tourism businesses to gather promotional materials and information.. Maintained accurate records of tourism statistics and visitor feedback surveys.. Assisted supervisors with research on tourism development opportunities within the district.. Adhered to organizational policies while developing practical workplace and professional skills.
