Salvador - Customer Service and Sales Agent with 10+ years in Call Center Industry

Santo Domingo, Nacional, Dominican RepublicRemoteen

Accumulated over a decade of experience in call center operations, sales, and customer service.

Gained proficiency across multiple communication channels including emails, chat, and technical support.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with over 10 years in customer service, sales, and technical support across diverse communication channels.

Developed active listening and soft skills essential for effective customer interactions.

Customer ServiceExpert

Provided high-quality support and assistance to customers via multiple channels.

SalesIntermediate

Engaged in sales activities, contributing to revenue through customer interactions.

Technical SupportIntermediate

Offered technical assistance, resolving customer issues and troubleshooting problems.

Active Listening & Soft SkillsAdvanced

Utilized active listening and interpersonal skills to improve customer satisfaction.

Computer SkillsIntermediate