Dedicated professional with over a decade of experience in customer service, operations, and administration across retail, financial, and logistics sectors. Proven ability to manage teams, optimize workflows, and deliver excellent client support.
Experienced in engaging with clients, resolving issues, and ensuring customer satisfaction across various roles.
Skilled in supervising daily activities, coordinating teams, and managing logistics to optimize workflows.
Proficient in data entry, record keeping, and supporting office functions within financial and service sectors.
Effective communicator with experience liaising with clients, team members, and management across diverse settings.
TOTALENERGIES SOPHIATOWN
Greeting customers and providing good customer service. Pumping Petrol or Diesel into vehicles. Checking oil, water, tyre pressure and battery levels. Operating fuel pumps and payment machines. Keeping the forecourt clean and safe. Promoting specials, loyalty cards or products sold at station. Working shifts, including nights, weekends and holidays. Receiving fuel from Delivery Trucks
EBEEZA MAINTENANCE
Assist workers with various maintenance requests. Transporting workers. Collection of building materials. Housekeeping
EL JEFE’S CAR WASH
Supervise and coordinate activities of workers. Payments. Resolve customer complaints. Keep records of daily receipts and supplies used. Participated in washing, polishing and performance of other services during peak periods.
KUSHESH EXPRESS
Plan route for the day. Load stock according to route. Loading, transporting and delivery of stock. Ensure that medical items are securely stored in the delivery vehicle. Ensure safety of items delivered. Ensure that documentation corresponds to each item and is credible and accurate. Ensure punctual collection and delivery. Customer service. Processing and invoicing orders. In-house Agent at Akacia and Supra Healthcare. Driving truck to customer’s warehouse.. Processing and invoicing orders. Meeting deadlines. Housekeeping of warehouse. Loading delivery vehicle according to various regions. Separating local orders from regional ones. Ensuring supplies, stock, materials, packages, and/or products are processed. System efficiently and safely
Matric/Grade 12
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UNIVERSITY OF JOHANNESBURG
Stock control. Return books to correct places on shelves. Ensuring material is placed in correct sections. Sort items and arrange for later use. Pull materials from stacks. Keep availability of reserve items. Perform physical maintenance of premises
STANDARD BANK INSURANCE BROKERS
Achieve CEBS targets. Achieve Leadership Promise. Manage all escalated queries. Compilation and distribution reports. Cancellations for all Credit Life and Funeral Plan products. Monthly audits. Service and sales for Master Card; Blue Bean; Rand Water and Cognos. Assistance with meeting presentations. Invoicing payments. Allocation of payments. Stock control
STANDARD BANK CARD DIVISION
Authorisation of card purchases. Increasing and decreasing of credit card limits. Clearing credit card payments. Providing merchant banks with authorized codes for: airline tickets; holiday accommodation; cash advances; withdrawals;. Liaising with call centre staff
WESBANK FINANCIAL INSTITUTION
Administration support. Liaising with clients. Interaction with various divisions within the company. Administration of confidential NATIS documentation. Customer service. Data capturing. Maintained client database. Worked on various systems; i.e.: SPIFF; CORE; WESBANK; TOYOTA; CERTRACK; HOGAN
ABSA ASSET & VEHICLE FINANCE
Data capturing. Office Administration
