Customer service and administrative professional with over three years of experience in client support, data management, and communication. Skilled in English and Spanish, proficient in Microsoft Office tools, and dedicated to providing excellent service.
Delivered effective support and communication to ensure customer satisfaction across multiple roles.
Utilized eloquence and public speaking skills to assist clients and communicate effectively in professional settings.
Managed client data and provided administrative assistance in business and customer service environments.
Experienced in using MS Office tools for documentation, data management, and communication tasks.
Novedades El Salvador
Providing customer advice and maintaining constant communication to ensure the correct delivery or receipt of packages.
National Tax Problem Solutions
Strategic customer advisory and constant communication to understand and meet their needs, along with managing and updating client data.
Teleperformance
Customer service for an American telecommunications company, providing support and solutions through call center services in English, ensuring a satisfactory and effective user experience.
Bachelor’s Degree
Program
Diploma
Proficient in English and Spanish, enabling effective bilingual communication.