Experienced in customer support, theatre, film, and creative writing, with strong communication and coordination skills.
Handled customer inquiries, account issues, and security concerns, demonstrating strong communication skills.
Developed and planned artistic projects, including theatrical activities and a literary work.
Participated as actor in multiple film and theatre projects, contributing to main and secondary roles.
Assisted production teams in set and office environments, supporting filming and logistical needs.
FUNDACIÓN AFECTO
Training crew in charge of teaching and guiding the different relaxation and breathing activities proposed by the leading trainer.
Estudio 28
Part of the filming crew, tertiary role in the film.
DYNAMO FILMS
Assistant of the production crew in charge of all the filming crew needs within the set and within the office environment.
Estudio 28
Part of the filming crew, extra role within the film’s teaser.
Primary Education
High School Education
College Education
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Utilized Microsoft Office tools for planning, documentation, and project management.
SALITRE MAGICO
Secondary role in the acting crew for the festival in charge of one of the main attractions (horror clown).
UNIVERSIDAD NACIONAL & SECRETARIA DE EDUCACION
Provided guidance to students from public schools the different theatre exercises proposed by the main teacher in order to analyze and improve art experiences provided by schools throughout the Bogota area.
TELEPERFORMANCE
Assisted Sellers with their account issues, provided general balances of their sales, instructed on how to navigate their dashboard., Revised underwriting documents necessary for each seller in order to formerly apply for their onboarding seller account., Part of the security team in charge of any...
AMAZON
Track and inform customers about orders status, guide and assist customers with their app features, check on refunds status, locate package information and last-mile details.