René - Customer Service and Sales Manager with 8+ years of experience

Barranquilla, Atlántico, Colombiaen

Progressed through roles from Sales Agent to Escalation Manager, demonstrating role advancement.

Gained expertise across customer service, recruitment, and sales in diverse industries.

Published on CazVid

Summary

Experienced in customer support, recruitment, and sales management with proven role progression and skill development across multiple domains.

Key Achievements

Managed escalations and contributed to sales processes, emphasizing responsibility in client interactions.

Skills

Customer ServiceAvanzado

Handled customer escalations and support activities to ensure client satisfaction.

Sales ManagementIntermedio

Supervised sales operations and contributed to team sales strategies.

RecruitmentIntermedio

Participated in recruiting processes at Consumer Sales Solutions to build effective teams.

Client RelationsIntermedio

Maintained professional relationships with clients across various roles.

Team CollaborationAvanzado

Experience

Escalation Manager

SUTHERLAND GLOBAL SERVICES

2010 - 2011

Recruitment

CONSUMER SALES SOLUTIONS (CSS)

2014 - 2018

Sales Manager

BPO LABS

2020 - 2021

Sales Agent Specialist

SIMPLE OFFR LLC

2021 - 2022

Education

Colegio Cristiano Jerusalem

Secundaria

Completed 2009

More candidates in this field

Discover other professionals with similar experience

Fabián

System Administrator with 25+ years of technical support experience

San José, San José, Costa Rica

Anitta

Financial Analyst with 5 years of expertise in corporate finance and investment analysis

Durban, KwaZulu-Natal, South Africa

Sibulele

Customer Service & Operations Specialist with 10+ years in sales and retail management

Johannesburg, Gauteng, South Africa

This is my profileContact René