Ramsy - IT Network Intern with Technical Support Skills

Johannesburg, Gauteng, South Africaen

Provided technical assistance on hardware and software issues, improving system performance.

Configured and troubleshot computer systems, enhancing operational efficiency.

Published on CazVid

Summary

Dedicated IT professional with hands-on experience in network design, troubleshooting, and system configuration. Adept at providing technical support and enhancing network security.

Key Achievements

Supported staff and customers, ensuring smooth IT operations and user satisfaction.

Skills

Network DesignIntermediate

Designed network solutions to improve connectivity and security for various projects.

TroubleshootingAdvanced

Diagnosed and resolved hardware and software issues to minimize downtime.

Firewall ManagementIntermediate

Implemented and maintained firewall rules to protect network infrastructure.

Router ConfigurationIntermediate

Configured routers to optimize network performance and security.

Wireless TechnologiesBeginner

Experience

Receptionist

Gladys Tau Clinical Psychologist

Welcoming visitors and patients.. Scheduling appointments.. Making claims(processing and reversal).. Sending invoices.. Taking calls and responding to emails or enquiries.. Files arrangements. Keeping practice room and reception area tidy.. Maintaining patient’s confidentiality.. Coodinating referrals.

IT Network Intern

Qneticx Technology Services

Provide technical assistance to staff and customers on hardware and software-related issues.. Install, configure and troubleshoot computer systems, hardware, and software.. Monitor system performance and troubleshoot any issues.. Provide training and support to team members on the use.. Research and recommend solutions for technical problems.