View Raffaella's professional profile on CazVid.
Demonstrated experience with Microsoft Office.
Demonstrated experience with Remote Interpreting Platforms.
Demonstrated experience with Call Management Systems.
KonnectCx / Equiti
Provided video remote medical interpretation between healthcare providers and patients., Utilized appropriate medical terminology across multiple specialties., Ensured full compliance with HIPAA and professional interpreting ethics., Facilitated clear and culturally appropriate communication.
Interpretia
Delivered over-the-phone interpretation (OPI) for medical and non-medical settings., Handled complex calls including 911 emergencies, mechanical services, jail, and recorded statements., Maintained accuracy, neutrality, and emotional control in high-stress situations., Applied consecutive interpreting techniques and short-term memory skills.
Teleperformance – Interpretia Campaign / Language Line Solutions
Provided professional telephone interpretation services for Language Line Solutions., Followed quality assurance standards and confidentiality protocols., Adapted register and tone according to call context and client needs.
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