A dedicated logistics specialist with over 5 years of experience in freight brokerage, shipment coordination, and customer support. Proven track record in surpassing sales targets and leading teams to achieve organizational goals. Skilled in TMS, rate negotiations, and fostering carrier...
Specializes in international freight brokerage, rate negotiation, and maintaining carrier relationships.
Utilizes TMS to coordinate shipments, manage drayage, and monitor logistics processes.
Provides prompt and efficient support to clients, ensuring their needs are promptly addressed.
Led teams to meet KPIs and improve operational performance in customer service environments.
Core Logistics
High-achieving Carrier Sales Specialist with a robust background in international brokerage., Recognized as a Top Performer for four consecutive months, consistently surpassing sales targets and securing competitive carrier partnerships., Expert in rate negotiation, capacity management, and...
Lean Solutions Group
Managed assigned loads through the Transportation Management System (TMS), ensuring container availability prior to pick-up., Coordinated drayage movements to authorized carriers promptly., Facilitated the issuance of work orders to carriers from brokers effectively., Scheduled pick-ups and...
Quantica BPO
Dedicated professional with over 5 years of experience in customer care, focusing on promptly addressing client needs and providing immediate solutions to any concerns presented by callers., Engaged daily in delivering outstanding support to all clients while possessing in-depth product knowledge,...
Teleperformance
Bachelor's Degree
Discover other professionals with similar experience
Manages shipment scheduling, container management, and communication with brokers and carriers.
Led a team at Teleperformance Colombia, concentrating on achieving the company's KPIs established by the primary customer and guiding agents toward meeting these objectives.
