Pilar - Technical Support Specialist with diverse IT and legal support experience

Bogotá, Bogota D.C., Colombiaen

Supported IT services using systems like Office 365, IMAP, Java, Python, and social media

Managed complex legal documentation related to healthcare and patient privacy laws

Contact via CazVid

Published on CazVid

Summary

Support-focused professional with experience spanning IT services, legal documentation, and technical troubleshooting.

Key Achievements

Provided technical support for Hikvision cameras and software

Skills

IT SupportAdvanced

Performed technical support across various systems including Office 365, IMAP, Java, and Python.

Legal Documentation ManagementIntermediate

Managed legal documentation related to medical malpractice, insurance disputes, and privacy laws.

Legal Research & DraftingIntermediate

Conducted legal research and drafted correspondence for healthcare-related legal cases.

Customer Support OperationsIntermediate

Provided technical support for Hikvision cameras and associated software.

Software Skills

Experience

Technical Support

Accedo

2022 - 2023

Provided technical support in IT services, working with a variety of systems such as Office 365, IMAP, social media, Java, Python, and sales., Identified and consolidated new business opportunities, designing and implementing strategies to achieve monthly goals while managing and fostering high performance both in myself and my colleagues.

Independent Contractor

Andesworkforce

Present

Specialized experience supporting legal teams focused on healthcare-related cases., Managed complex legal documentation related to medical malpractice, insurance disputes, regulatory compliance, and patient privacy laws., Demonstrated proficiency in legal research, drafting legal correspondence, and maintaining an organized system for managing veteran case files in the U.S.