Dedicated social media assistant experienced in content moderation, customer engagement, and community management with a focus on small business needs.
Experienced in managing Facebook, TikTok, and Instagram platforms, including content moderation and user engagement.
Excellent written communication and fast, accurate typing skills used in customer interaction and content creation.
Applied problem-solving techniques to manage conflicts and maintain community standards.
Utilized content moderation tools and policies to ensure user interactions adhere to guidelines.
Freelance Social Media Assistant
Handled Facebook Marketplace inquiries for small businesses, Filtered spam, managed comments, and engaged with customers, Reported suspicious users and ensured community guidelines were followed
Bachelor