Experienced in client interaction, account management, and outbound sales with a diverse technical skill set.
Provided client support and resolved inquiries across multiple roles.
Utilized CRM tools to manage customer data, process payments, and verify revenue.
Effectively empathized with clients and communicated clearly via phone and in person.
Generated leads and scheduled appointments for real estate clients.
Justpoint
Worked as an Outbound Intake Specialist, determining client qualifications for Mass Tort applications., Empathized with clients to gather detailed information including dates, doctor names, addresses, and medications.
Oclinicas
Worked on the phones as a customer service agent for home mortgages, receiving payments and updating customer account information.
Ready Call Center
Worked on the phones as a customer service agent for home mortgages.
Digitally Convert
Made calls for real estate agents, setting up appointments and servicing inbound leads.
High School Diploma
Primary School Diploma
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