Dynamic and dedicated client support specialist with over 5 years of experience in customer service, sales, and interpretation. Proven ability to build relationships, resolve issues efficiently, and drive business growth in diverse environments.
Exceptional at addressing customer inquiries, resolving issues, and ensuring high satisfaction levels.
Skilled in generating new leads, closing sales, and meeting or exceeding targets.
Proficient in assertive communication, active listening, and building strong client relationships.
Experienced in providing accurate oral interpretation between English and Spanish across various sectors.
Support Services Group
Provided exceptional customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction., Assisted with back-office tasks, including data entry, order processing, and maintaining accurate records.
Support Services Group
Maintaining and strengthening customer relationships, ensuring satisfaction, and minimizing churn., Reaching out to existing customers, addressing concerns, offering solutions, and promoting services to encourage loyalty.
Support Services Group
Generating new business and meeting sales targets., Identifying customer needs, presenting suitable products or services, and closing sales.
The Dealer Support
First point of contact for customers, helping to drive sales and build strong relationships.
Lic. en Economia
Lic. en Derecho
Técnico en Contabilidad
Bachiller en Humanidades y Lenguas Modernas
Estudios Primarios
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Méndez Communications
Worked in a role as an accountant or specialized technician in the area for 6 months.
Interprete
Provided accurate and culturally appropriate oral interpretation between English and Spanish in real-time for clients in medical, legal, educational, business, etc.
