Oswaldo - Customer Service & Tech Support Specialist with 10+ years in call centers

San Salvador, San Salvador, El SalvadorRemoteen

Accumulated over a decade of experience in call center roles including customer service, technical support, and sales.

Worked with logistics companies tracking trailers and coordinating transportation routes.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in call center operations, technical support, and logistics tracking with bilingual proficiency.

Bilingual in English and Spanish, aiding communication in diverse customer service environments.

Customer ServiceAdvanced

Provided support to customers across various accounts, ensuring customer satisfaction.

Technical SupportIntermediate

Assisted clients in troubleshooting technical issues in multiple service environments.

Call Center OperationsAdvanced

Managed large-scale call center activities including dispatch, lead generation, and appointment setting.

Bilingual CommunicationExpert

Fluent in English and Spanish, effectively communicating with diverse customer bases.

Logistics CoordinationIntermediate

Tracked and managed transportation assets and delivery routes for logistics companies.

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