Experienced call center representative with a background in customer service, sales, retention, and administrative support across multiple industries.
Delivered customer support and retention services in call center environments.
Handled sales and retention tasks in telecommunications and financial services industries.
Bilingual (Spanish and English) communication with clients via phone, email, and virtual support.
Supported email management, record-keeping, and customer data management tasks.
CONCENTRIX
TELEPERFORMANCE
WEBHELP
SUPPORT SERVICES GROUP
Helping people to find remote jobs from home, Retaining customers if they had problems finding their dream job, Providing a lower price for the same service
Secondary School
Graduate
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Proficient in Microsoft Office and Microsoft Excel for administrative and reporting purposes.
