Experienced call center professional skilled in customer service, sales, and technical support with over 9 years in the industry, committed to exceeding client expectations.
Provided support and assistance to customers to ensure satisfaction and issue resolution.
Effectively engaged with guests and team members, facilitating clear and positive interactions.
Assisted in sales processes, addressing client queries and promoting products/services.
Provided technical assistance in call centers, troubleshooting issues and helping users resolve problems.
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Participated in dispatch tasks within call center environment to coordinate services and support.
