Olga - Field Supervisor and Hospitality Professional with over 10 years in Tourism and Public Service

Danlí, El Paraíso Department, HondurasRemoteen

Led national census update programs, ensuring accurate data collection and ID distribution for Honduran citizens.

Managed diverse teams across hospitality and government sectors, improving operational efficiency and customer satisfaction.

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Summary

Olga is a dedicated professional with over a decade of experience in tourism, hospitality, and public service sectors. Skilled in project supervision, customer service, and language interpretation, she excels in managing large-scale initiatives and delivering exceptional results across diverse environments.

Video Resume

Key Achievements

Supervised national survey initiatives, contributing to essential demographic and social data collection efforts.
Provided expert medical interpretation services, facilitating clear communication in high-stakes environments.
Streamlined reservation processes using platforms like Airbnb, Expedia, and VRBO, enhancing guest experience and revenue.

Skills

Project SupervisionExpert

Extensive experience overseeing large-scale census and survey projects, ensuring timely and accurate results.

Hospitality ManagementAdvanced

Proficient in managing hotel operations, reservations, and guest relations across multiple platforms.

Language InterpretationExpert

Skilled in medical and official interpretation, facilitating effective communication in diverse settings.

Customer ServiceAdvanced

Experienced in delivering exceptional service in hospitality and public service environments.

Data Management

Experience

Marketing Manager and English Teacher

Pebbles and Stones Christian Institute

2011 - 2012

Customer Service (Reception and Reservations)

Infinity Bay Spa & Beach Resort

2012 - 2018

Temporary Receptionist and Activities sales partner

Pristine Bay Resort

2018 - 2018

General Manager and Tourist Advisor

Rock Point Villas Vacation Rentals

2018 - 2018

Field supervisor of the program Identificate for the update of the national census and delivery of the new Honduran ID

RNP State of Honduras and UNDP (United Nations Development Programme)

2019 - Present

Education

Cosme García C. Private Institute

High School

Completed 2003

Catholic University of Honduras

College Career

2004

Politécnica University Of Honduras

College Career

Metropolitana University of Honduras

English Diploma

Completed 2005

IHT (Instituto Hondureño de Turismo)

Diploma

Metropolitana University of Honduras

Diploma

Completed 2005

Video Transcript

Video Transcript 1

I've never worked as a dispatcher, but I do have an extensive experience in tech systems due to the jobs that I've been performing these 19 years. All of them use complex tech systems, so there is no problem for me to learn a new one in order to get the job done.

Video Transcript 2

I've never worked as a dispatcher, but I do have an extensive experience in tech systems due to the jobs that I've been performing these 19 years, all of them use complex tech systems, so there is no problem for me to learn a new one in order to get the job done.

Video Transcript 3