Ntsoaki - Store Manager at Casabel Trading (Jeep Retail)

Tembisa, South Africaen

Successfully managed daily store operations, ensuring seamless customer service and operational efficiency.

Led and motivated a team to achieve sales targets and maintain high customer satisfaction levels.

Published on CazVid

Summary

Dedicated retail professional with over 8 years of experience in store management, customer service, and team leadership. Proven ability to resolve issues, manage stock, and motivate teams for optimal performance.

Key Achievements

Resolved customer issues promptly, enhancing loyalty and repeat business.
Handled stock management, balancing, and banking with minimal supervision, ensuring accuracy and security.

Skills

Customer ServiceAdvanced

Dedicated to providing exceptional service that enhances customer satisfaction and loyalty.

Team LeadershipIntermediate

Experienced in motivating and managing teams to achieve operational and sales goals.

Stock ManagementAdvanced

Proficient in tracking, managing, and reconciling stock to ensure inventory accuracy.

Cash Handling & BankingIntermediate

Skilled in balancing registers and banking procedures to ensure financial accuracy.

Languages

English(Fluent)

Experience

Store assistant to Store Manager

Casabel Trading (Jeep Retail)

2008 - 2016

Frequent resolved issues with little or no supervision.. Providing exceptional customer service.. Balancing and banking at the end of the day.. Managing and Motivating a team.. Keeping track of stock and ordering.. Maintaining awareness of market trends and making trends and monitoring what competitors are doing.. Providing reports to senior company executives.. Administration Coordinator.. Invoicing.. Updating shortage of stock.. Transferring orders to delivery notes.. Typing documents for warehouse and dispatch.. Cashing up.