Nosipho - Public Realm Ambassador with versatile community engagement skills

Durban, KwaZulu-Natal, South Africaen

Reported and documented infrastructure damages and incidents impacting the public.

Maintained and secured designated precincts, ensuring safety and order.

Published on CazVid

Summary

A dedicated professional experienced in public engagement, area management, and administrative duties with a focus on community safety and service.

Key Achievements

Assisted the public with directions and managed waste and loitering issues within precinct boundaries.

Skills

Public EngagementAdvanced

Engaged with the community to report incidents, provide directions, and maintain public safety.

Area ManagementAdvanced

Patrolled, monitored, and maintained assigned public areas ensuring security and cleanliness.

Administrative SupportIntermediate

Provided administrative assistance including reporting, data management, and communication support.

Quality AssuranceIntermediate

Conducted quality audits, analyzed calls, and documented activities to ensure standards.

Customer Service

Experience

Public Realm Ambassador

Uip (Urban Improvement Precincts)

11/2023 - 02/2024

Reporting all incidents and activities that have impact on the general public., Always maintain and secure the allocated area responsibility, ensuring it is always attended to and taken care of during the set of working hours., Assist the general public when providing direction to the amenities...

Trainee Office Administrator

Empilweni management solutions

02/2021 - 09/2021

Welcomed visitors, arranged refreshments, and provided general administrative support (filing, data entry, typing)., Assisted with communication and paperwork management, reception, and telephone duties., Assessed Portfolio of Evidence (POEs)., Participated in creating and implementing training...

Quality Assurer

Malwande Investment -Hollard

2020

Conducted daily quality assurance audits., Analyzed quality calls, created reports, and presented findings to management., Investigated customer complaints and non-conformance issues., Documented internal audits and quality assurance activities., Managed data in spreadsheets and reports, keeping...