Nixa - Welcome to CazVid!

Florida City,Florida,United StatesRemoteen

Contact via CazVid

Published on CazVidOpen to remote

Skills

Customer ServiceIntermediate

Demonstrated experience with Customer Service.

BilingualIntermediate

Demonstrated experience with Bilingual.

Call Center ExperienceIntermediate

Demonstrated experience with Call Center Experience.

CRM FamiliarityIntermediate

Demonstrated experience with CRM Familiarity.

Health Insurance KnowledgeIntermediate

Experience

Customer Service Agent

Alorica Honduras

09/2024 - 06/2025

Managed high-volume inbound and outbound customer calls, ensuring exceptional service standards and client satisfaction., Resolved customer inquiries effectively, leveraging strong communication skills to de-escalate potential issues and enhance customer experiences.