Results-oriented sales professional with 5+ years in SaaS, specializing in client acquisition, retention, and solution selling. Proven ability to develop strategic plans and foster long-term relationships.
Developed and executed sales plans that aligned with company goals and market trends.
Built and maintained strong relationships with key clients, ensuring high retention rates.
Utilized CRM tools to track sales activities, analyze client data, and forecast revenue opportunities.
Conducted engaging product demos tailored to client needs, effectively communicating value propositions.
Pharmbills
Prepare, post, and verify invoices or bills accurately and promptly to support consistent cash flow and compliance with company policies and contracts., Record and enter incoming customer or vendor payments into the billing system, ensuring immediate matching to open transactions and maintaining clean aging reports., Monitor accounts receivable aging and initiate follow-up on past‑due balances via email or phone to expedite payments., Investigate billing discrepancies by analyzing payment mismatches or charge disputes; coordinate with sales, finance, or clients to resolve discrepancies quickly and efficiently., Design and maintain Excel-based tracking tools (pivot tables, lookups, dashboards) to monitor payment trends, visualize aging metrics, and support receivables analysis., Utilize Microsoft Office 365 (Outlook, Teams, SharePoint, Word, Excel) daily for email operations, document storage and collaboration, reporting, and communications., Send and respond to billing and collections correspondence professionally via email, liaising with internal stakeholders or clients to clarify statements, terms, and next steps., Maintain orderly filing systems (digital and paper) for invoices, payment documentation, customer correspondence, and audit trails.
Zerorez, Inc.
Provide detailed information about carpet and general cleaning services to customers nationwide, ensuring clarity and understanding of service offerings., Resolve customer inquiries efficiently via verbal and written communication, maintaining high satisfaction levels., Collaborate with internal teams to address special customer requests or escalations promptly.
Diploma in Assessment and Intervention in Clinical Psychology
Psychology
Diploma in Educational and Developmental Neuropsychology
Commercial and financial accounting operations
English-speaking
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