Experienced administrative professional with nearly a decade in the VPO industry, specializing in customer service, staffing, and account management within US-based companies.
Handled customer interactions and support in US-based environments ensuring client satisfaction.
Provided administrative assistance, managing schedules, correspondence, and office operations.
Supported staffing processes and HR functions as a staffing analyst, assisting in candidate placement.
Managed client accounts, coordinating between clients and internal teams to meet service needs.
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