Natalia - Office Administrator at Pinchin Ltd.

Expertise in managing schedules, documentation, and team coordination to ensure smooth operations.

Proficient in providing excellent customer service, report proofreading, and team collaboration.

Skilled in MS Office Suite, Adobe Reader, and online research to support administrative functions.

Strong organizational abilities in managing multiple projects and scheduling tasks efficiently.

Report directly to the Vice President. Compile, proofread and issue inspection reports to clients in a timely manner. Work closely with the Environmental Due Diligence team and assist with accessing essential government-related documents and information. Perform daily office procedures such as answering phone calls, ordering necessary supplies, setting up meetings/transcribing minutes, checking incoming mail, issuing lab samples for testing, and maintaining an overall organized work environment. Make deliveries and pick-ups when required. Data entry. Complete monthly expense reports in Deltek Vision. Greet clients and customers

Assisted the geotechnical and environmental team by managing a busy telephone system, providing quality customer service, and scheduling/coordinating various projects. Performed administrative duties such as greeting clients, typing and proofreading formal reports using FormDocs Filler, maintaining an updated filing and client database, and managing all incoming and outgoing mail. Managed a team of 10-15 field technicians to perform daily quality control testing for all construction jobs and site visits. Worked closely with new and existing clients to ensure proper understanding of desired testing and services. Ensured accurate and efficient distribution of all laboratory results and reporting completed for concrete, asphalt, and compaction inspections. Attended weekly staff meetings to discuss, track and complete any escalated issues. Provided some training for new employees to ensure proper understanding of computer systems and other administrative responsibilities. Made deliveries and pick-ups for engineers on site (i.e., paperwork, site drawings, reports, documents, etc.)