Dedicated specialist with experience in customer support, sales, and debt recovery, leveraging strong communication and organizational skills.
Supported troubleshooting, follow-up, and complaint resolution for clients.
Applied persuasive selling skills and managed objections to improve sales interactions.
Handled follow-up of recovery agreements through multiple communication channels.
Proficient in Microsoft Office Suite, Google Workspace, CRM & Ticketing Systems for daily operations.
Concentrix
Support troubleshooting steps and provide clear follow‑up updates, Handle complaints and respond to customer questions
Accedo
Persuasive selling skills, Handles objections, complaints, or challenges calmly and efficiently.
Grupo Reincar SA
Manages follow-up of recovery agreements by supporting portfolio recovery through multiple communication channels, ensuring organized documentation and timely coordination.
Technical bachelor
Business Administration and Management
B2 English
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