Nana - Database and RPA Intern with diverse technical skills

Proficient in designing, developing, and maintaining databases with modern administration practices.

Skilled in identifying manual processes and developing automation solutions to streamline workflows.

Capable of developing scripts and applications to support database and automation projects.

Effective in documenting processes and representing technical concepts to diverse stakeholders.

Designed, developed and maintained databases with modern database administration practices.. Worked with Billing Solution DevOps engineers to manage large scale Oracle databases and write complex queries to solve billing related issues.

Identified and mapped manual business processes within various departments to evaluate their suitability for automation, ensuring a streamlined workflow.. Developed and deployed automated 'bots' on the live network to eliminate repetitive tasks, specifically the PIN Reset and PIN unlock tasks (T-cash pin reset and unlock), significantly reducing manual entry errors and increasing operational speed by 80% on the network.. Designed high-impact visual assets for the company’s Digital Learning Series, producing professional posters that successfully drove employee engagement and program awareness across the department.

Acted as a representative for my employer at a crucial meeting, took detailed notes to keep him informed and wrote a succinct report of what happened at the meeting, ensuring they were up to speed and well-informed to make decisions.