Dedicated professional with extensive experience in administrative support and office management, adept at enhancing operational efficiency.
Expert in structuring tasks and resources for optimal operational efficiency.
Skilled in conveying information clearly and effectively to various stakeholders.
Proficient in managing financial records and ensuring accuracy in transactions.
Expert in prioritizing tasks to meet deadlines and enhance productivity.
Kim Huttom Interior Design
Oversaw office staff including drivers and cleaning teams, ensuring seamless daily operations.. Managed executive calendars, meetings, and travel arrangements with discretion.. Organized corporate events, conferences, and high‑level engagements.. Maintained filing systems, databases, and administrative procedures for efficiency.. Prepared reports, presentations, and official correspondence for leadership.. Ensured compliance with governance and regulatory reporting requirements.. Drafted communications and correspondence on behalf of the CEO.. Coordinated CEO’s personal matters including travel, banking, housing, and family logistics.. Processed business expenses and managed company contracts for cell phones, insurance, and equipment.. Oversaw allocation and tracking of company devices such as iPads, laptops, and cameras.. Delivered monthly sales reports and supported ad hoc executive requests.. Prepared quotations, sourced suppliers, and negotiated competitive pricing.. Managed procurement from order placement to delivery and installation.. Reconciled client accounts post‑project, ensuring accuracy and profitability.. Monitored deal margins and supported design team during planning and installations.. Assisted Finance Department with audits, supplier queries, and invoice reconciliations.. Controlled company stock and supported creditors control processes.. Ensured accurate expense tracking and compliance with financial procedures.. Coordinated office logistics and day‑to‑day operational support.. Provided cross‑departmental assistance to ensure smooth company workflows.
AJ Charnuad & Company PTY Ltd
Provided customer support through quotations, enquiries, and complaint resolution.. Conducted telesales to existing and potential clients.. Assisted sales team with quotations, tenders, sample requests, and general support.. Compiled and maintained databases to strengthen sales and marketing efforts.. Monitored new product developments and maintained product specification standards.. Supported office administration and acted as backup for internal sales clerks.. Managed internal mail, switchboard, reception duties, and courier arrangements.. Oversaw office supplies, copier maintenance, and stationery control.. Coordinated travel, appointments, diaries, and secretarial tasks for management.. Captured and monitored weekly sales reports on Salesforce.. Ensured adherence to health and safety regulations.. Maintained employee registers and arranged office refreshments for guests.
Matriculate
Call Centre & Computer Certificate
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Capable of identifying issues and implementing effective solutions promptly.
Seriti Business Solutions PTY Ltd
Processed cash book entries, journals, and monthly invoicing for dealers, brokers, suppliers, and banks.. Prepared and reconciled bank accounts, inter-company loans, and balance sheets.. Handled creditors and debtors processing, daily age analysis, and collections follow-up.. Processed petrol, credit card entries, payments via online banking, and expense queries.. Managed invoices, credit notes, returns, goods received vouchers, and supplier statements.. Captured and monitored weekly sales reports on Salesforce and prepared client invoicing in Excel.. Controlled stock for office tuck shop, business cards, signing pads, and stationery.. Coordinated courier services, confidential agreements filing, and training document data capture.. Provided inbound/outbound customer service and assisted team members with account queries.. Supported dealership operations using Seriti system and ensured adherence to health & safety regulations.. Performed general office administration, diary management, and travel arrangements for management.
Seriti Business Solutions PTY Ltd
Maintained up-to-date knowledge of financial laws and regulatory guidelines.. Acted as a key resource for compliance-related matters across the organization.. Monitored and evaluated compliance programs to ensure adequacy and effectiveness.. Researched, assessed, and communicated new regulatory developments to Bank personnel.. Collected, analyzed, and reported compliance-related statistics.. Developed and administered ongoing compliance training programs for employees.. Ensured adherence to Bank policies, procedures, and applicable regulations.. Monitored, tracked, and guided implementation of regulatory changes across banking laws.
