Dedicated professional with over 7 years supporting clients, managing schedules, and coordinating patient care. Skilled in technical tools and committed to delivering exceptional service.
Experienced in resolving technical issues and delivering excellent customer service across multiple platforms.
Skilled in managing schedules and coordinating patient appointments efficiently with EcW and other tools.
Proficient in Trello, Asana, Salesforce, MySQL, and Excel for task management and data analysis.
Effective communicator in both technical support and patient interaction roles.
Continuum Global Solutions
Alorica DR
Visionary Solutions
Appointment
Bloom
Certified
Hi, this is Ms. El Ortiz and I have over six years of experience in customer service, appointment scheduling, appointment setting and sales, upselling in companies like Sprint, T-Mobile and Verizon. Also roles like tech support, tier 2 advanced tech support, and other roles doing project management. So I handle tools like Asana, Trello, Salesforce and my SQL.
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