Experienced in providing customer support and sales assistance across various industries, with strong soft skills and technical proficiency.
Engaged with clients via phone and email to address inquiries and resolve issues across different companies.
Effectively conveyed information and maintained positive interactions with clients and team members.
Applied analytical skills to troubleshoot customer issues and streamline service processes.
Proficient in Microsoft Office tools to prepare reports, correspondence, and manage documentation.
Montessori School
Stream Global Services
Nearshore
Xerox
Barrister Global Services
Conduent
ERC
Economic Diploma
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Planned and prioritized tasks to handle multiple customer service responsibilities efficiently.
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