Dynamic professional with extensive experience in administrative support, customer service, and training in diverse environments.
Expert in managing administrative tasks and supporting executives.
Skilled in creating and maintaining engaging social media content.
Experienced in training staff and enhancing employee performance.
Fluent in English, Spanish, and Portuguese, providing high-quality interpretation.
Creativity Unlimited
Developed administrative tasks. Managed social media. Occasionally provided customer service
Lionbridge and Propio
Provided interpretation services for various platforms, including medical, legal, and personal cases
Newtech Global
Responsible for training new employees on assigned projects. Provided guidance and support. Supervised performance during the first weeks of work
Newtech Global
Evaluated employee work and ensured compliance with standards. Conducted reinforcement sessions and maintained direct contact with agents
BACHELOR’S DEGREE
CABIN CREW COURSE
ADVANCED ENGLISH
BASIC PORTUGUESE
TECHNICAL HIGH SCHOOL DEGREE
Discover other professionals with similar experience
Proficient in delivering exceptional customer support across various channels.
Newtech Global
Provided assistance and resolved doubts for agents supporting customers
Newtech Global
Provided customer service through various activities, primarily via phone and email
Alorica
Assisted customers with technical issues using manuals and basic steps. Performed this role via chat
VIVENCA
Greeted clients. Resolved inquiries. Directly assisted the company owner with administrative tasks
Picky Lora
Assisted students during teacher absences
