Demonstrated experience with Account management.
Demonstrated experience with Academic Writing.
Demonstrated experience with Critical Thinking.
Demonstrated experience with Project Management.
Allied Global
Managed hotel and travel reservations, provided accurate assistance to guests, and promoted additional services to enhance satisfaction and drive revenue.
Startek
Resolved billing issues and applied retention strategies to reduce cancellations and build lasting customer relationships.
IntouchCX
Delivered technical support for software, hardware, and billing issues, while identifying sales opportunities to enhance customer satisfaction and business performance.
Teleperformance
Provided technical support for installation, configuration, and troubleshooting of security systems and IoT devices to ensure optimal performance and user security.
Bachelor in Sciences and Humanities
Degree in Dentistry
Demonstrated experience with Problem-Solving.
Intergroup Insurance
Provided client support for insurance policies, resolved issues, maintained records, and actively recommended plans to meet client needs, driving satisfaction and sales.
Partnerhero
Provided customer service support to taskers via phone, chat, and email, ensuring smooth service delivery and resolving payment-related issues promptly.
