Experienced project manager with a proven track record of delivering complex projects on time and within budget across multiple industries.
Directed project planning, execution, and delivery in various industry sectors.
Developed and monitored budgets to ensure financial efficiency throughout projects.
Led multidisciplinary teams to achieve project objectives within deadlines.
Facilitated stakeholder communication and maintained clear reporting channels.
IBEX GLOBAL SOLUTION
Handled customer inquiries in English and Spanish, ensuring clear communication and a welcoming environment for diverse clients., Processed patient payments and set up payment plans, ensuring accurate and timely transactions., Resolved patient concerns regarding medical bills, providing exceptional service and ensuring a smooth and positive experience.
HEALTH N SYNC
Organized and maintained patient health records with accuracy and confidentiality., Ensured compliance with healthcare regulations (HIPAA) and privacy standards., Processed medical record requests and provided timely access to authorized parties., Reviewed and updated electronic health records (EHR) to support healthcare providers.
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Identified project risks and developed mitigation strategies to minimize impact.