María - Customer Service Specialist with 4+ years of multi-channel support and logistics experience

Delivered high-quality customer support via phone, email, and chat, ensuring issue resolution and customer satisfaction.

Managed logistics documentation and communication to facilitate smooth pickup and delivery processes.

Reviewed social media content, ensuring adherence to platform policies and escalating violations appropriately.

Effectively managed diverse stakeholder interactions, enhancing communication channels and customer trust.

Provide an excellent customer service experience, helping on the resolution of issues or inquiries regarding any of the products or services provided by the company, Give the best solution possible for the customers' concern depending on each situation, Manage different channels of...

Provide to the customers accurate information regarding the status of their shipments and create solutions quickly in case that any issue occurs, Help carriers and drivers to fulfill their tasks as smoothly as possible providing all the documentation and information that they require when picking...

Assist landlords with inquiries to complete their listings making sure they are attractive and suitable for potential tenants., Create a safe environment for both landlords and tenants to publish and rent properties all across the US., Help customers to troubleshoot any issue related with their...