Mapu - Administrative and Customer Service Professional in Bogotá

Bogotá, Bogota D.C., Colombiaen

Developed and maintained accurate document management systems at CELTA, improving information retrieval efficiency.

Managed and processed information requests, ensuring timely and organized document control.

Published on CazVid

Summary

Detail-oriented professional with experience in document management, customer service, and sales. Currently enhancing skills in cosmetology and human resources, committed to delivering excellent support and client satisfaction.

Key Achievements

Achieved sales targets through personalized customer advice and product knowledge at Feria Emprendimiento Facatativa.
Provided excellent customer service, enhancing client satisfaction and loyalty in a health and beauty retail environment.

Skills

Document ManagementIntermediate

Skilled in organizing, updating, and controlling documents to ensure efficient information flow.

Customer ServiceIntermediate

Experienced in advising clients, understanding their needs, and delivering tailored solutions to enhance satisfaction.

Sales & NegotiationBeginner

Basic sales techniques with a focus on meeting targets and fostering customer relationships.

Administrative SupportIntermediate

Proficient in handling administrative tasks, document processing, and record keeping.

Experience

Auxiliar de archivos

CELTA - Trade Park Siberia

Elaboración y actualización de documentos. gestión y control de la solicitudes de información. clasificar, ordenar y conservar los documentos.

Ventas y servicio al cliente

Feria Emprendimiento Facatativa

Venta de productos de una compañía enfocada a la salud y embellecimiento del cuerpo humano. asesoramiento sobre los productos. cumplir con los objetivos de venta.