Experienced in bridging communication between healthcare providers and Spanish-speaking patients, with strong skills in customer service, administrative support, and technical proficiency in Office and Adobe tools.
Facilitated understanding between patients and healthcare providers, ensuring privacy and confidentiality.
Handled customer interactions over phone, email, and chat, providing effective support and communication.
Supported sales and back-office tasks, including report creation, contract processing, and data management.
Used bilingual skills to communicate effectively with diverse populations in medical and business contexts.
Glousource
Facilitated understanding of communication between limited English proficiency patients and healthcare providers in the community hospitals and clinics, ensuring full compliance of all the privacy and confidentiality policies when communicating patient information., Multitasking and contacting...
SCC
Claims resolution by letters, administrative tasks, report generation.
AMTNET Agency
Settle sales contracts for Movistar, generate reports, upload new contracts and support the sales area.
MAQUISISTEMA
High School
English-C1
Technical studies
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Proficient with Adobe and Microsoft Office tools for document creation, report generation, and data management.
FASTCO
Teleperformance
Profinancia