M. - Customer Service & Administrative Professional with 4+ years in Hospitality & Retail

Provided assistance with reservations, billing, and customer inquiries in hospitality and retail settings.

Processed reservations and coordinated dispatch of vehicles and staff in transportation and club operations.

Managed guest check-in/out, inquiries, and reservations at hotel and club front desks.

Edited videos using Adobe Premiere Pro and Final Cut Pro for various projects.

Receive and create into playtomic all incoming padel courts reservations, lessons., Assist customers with billing issues, take payments, sales executive in store area., Organize staff weekly schedule, court/club maintenance, maintain inventory, check payroll.

Receive and create into playtomic all incoming padel courts reservations, lessons., Assist customers with billing issues, take payments, sales executive in store area.

Receive all incoming reservations and create them in the system., Arrange with customer details about any request, dispatch vehicles and drivers, assign trips to drivers and schedules., Billing / payment collection to customers, assist bachelor groups with any needs during their stay.

Receive all incoming guests and assist them with the check-in, check-out, billing inquiries, new and existing reservation assistance, tour details and arrangements.