A motivated professional with over four years of experience across multiple call center roles, including customer support, merchant and interpreter services, and card activation.
Provided support and assistance to customers across various call center functions.
Handled scheduling, card activation, and interpreter services within the call center environment.
Supported merchant-related inquiries and transactions, gaining foundational experience.
Utilized language skills to assist in interpreter services and customer communication.
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Transitioned across multiple roles within the call center, demonstrating operational flexibility.