Experienced in outbound sales, customer retention, and support across U.S. sectors, with strong technical skills in data analysis.
Engaged prospective clients and facilitated sales in the real estate and telecom sectors.
Developed strategies to retain customers through personalized communication and support.
Provided technical and general customer support for various service providers.
Assisted sales teams with cross-selling and upselling efforts to maximize revenue.
Foundever
Outbound sales and retention for Realtor.com website, interacting with consumers interested in buying, renting or selling homes in The United States by contacting them with local real estate agents.
TDCX
Retention, sales and customer service senior agent for American Water resources in The United States.
Accedo
Sales and customer support agent for Altice and Optimum customers in the United States.
Sitel
Customer support and cross-sales representative for Cox customers in the United States.
Technical Degree
V Semester
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Utilized Microsoft Excel features such as macros, pivot tables, and data visualization to analyze and present data.
