Dedicated professional with over 8 years of experience in social media marketing, client relations, and administrative roles. Skilled in content creation, communication, and travel planning, with a strong ability to enhance engagement and operational efficiency.
Skilled in content creation and engagement strategies across various social media platforms.
Proven ability to build lasting client and supplier relationships to drive business growth.
Experienced in handling diverse administrative tasks, including communication, documentation, and database management.
Adept at designing tailored travel itineraries and closing sales with a focus on customer needs.
XACT ERP Solutions
Managed social media content creation and marketing, increasing engagement across platforms. Coordinated internal and external communications, including release notes, marketing materials, social events, career days and CSI initiatives. Supported recruitment and onboarding of new staff, including interviews, documentation, and training coordination. Conducted account management and financial processes using ERP software, including invoices, quotations, sales orders and purchase orders. Logged and assigned Help Desk tasks to the various departments. Ordered, received and GRNd stock. Controlled employee biometrics access as well as time and attendance records. Facilitated smooth branch operations by monitoring leave records, and payroll submissions. Provided front-of-house support, including welcoming visitors and managing a multiline switchboard. Maintained records, meeting minutes and compliance with health and safety protocols
Pentravel
Built and maintained relationships with clients and suppliers, including airlines and ground operators. Designed and sold customized travel itineraries to meet individual preferences, budgets, and needs. Maintained accurate client records and documentation using the Trains CRM system. Achieved monthly sales targets and performance incentives. Facilitated flight quotations, bookings and ticketing using Amadeus software. Advised clients on all travel requirements, including visas, passports, and foreign exchange. Managed administrative tasks, including issuing travel documentation and processing of payments
SBS Tanks (Pty) Ltd
Bachelor of Arts
Diploma
National Senior Certificate
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Managed general administration and switchboard operations. Assisted the Accounts Department with credit applications, tenders and database entry. Consolidated petrol slips and petty cash expenses. Scheduled company vehicle services. Ordered stationery as well as office supplies and conducted light stock-taking