View Linda's professional profile on CazVid.
Demonstrated experience with Problem solving.
Demonstrated experience with Complaint handling.
Task Us Colombia
Development of SEO-oriented content strategies to increase online visibility., Regular technical SEO, indexing, and crawling audits., Keyword analysis to guide web content development., Definition of SEO strategy for company content., Keyword research and competitor analysis., SEO audits to identify areas for improvement on websites., Writing, reviewing, and editing a variety of texts.
Star connecting
Management of information and documentation systems to manage and communicate all quality incidents detected., Responsible for monitoring the company's quality processes., Teamwork to facilitate the achievement of objectives., Efficient completion of assigned tasks., Preparation of reports and reports., Collaboration with different departments within the company., Management of tasks and deadlines.
Pintandoando
Implementation and execution of promotional activities., Customer follow-up, ensuring a positive experience throughout the commercial process., Effective resolution of incidents, problems, or customer complaints., Compliance with tasks specifically assigned by the immediate superior., Sale of products and services offered by the company., Contacting customers to offer personalized information and advice.
Environmental engineer
High school graduate
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Parque de la Caña
Knowledge of the products and services available to inform customers., Opening and closing the cash register, ensuring the accuracy of cash and documents., Efficient completion of assigned tasks., Compliance with food hygiene and safety standards in all tasks., Clearing tables and preparing them for use by new customers., Providing food and beverage service in a quick and efficient manner., Maintaining a clean and organized environment., Taking food and beverage orders efficiently., Providing customer service in the assigned area, ensuring quality service., Welcoming, seating, and seeing off customers., Collaborating with the kitchen team., Resolving customer problems and complaints., Replenishing cutlery and plates., Opening and closing daily according to established protocol., Delivering orders to the kitchen and entering orders into the system., Strict compliance with hygiene and food handling standards., Inventory management and replenishment of supplies., Responding to customer questions and requests with courtesy.
Alorica Colombia
Customer service in person, by phone, email, or chat., Effective use of available resources and tools to provide excellent customer service., Identification of opportunities for improvement reported by customers., Recording of customer requests in the company database., Application of a proactive and empathetic attitude toward customers to achieve their preference and loyalty., Identifying customer needs and managing them in a timely manner., Receiving, processing, and handling customer requests and complaints., Providing clear and accurate information to customers about the products or services offered by the company., Assisting customers with exchanges or returns., Resolving customer issues regarding the products and services they have purchased., Supporting customers in unforeseen situations, seeking alternatives., Coordinating with other departments to resolve complex incidents., Using CRM software to record and follow up on customer cases., Managing incoming calls to resolve customer queries and problems., Participating in team meetings to share best practices., Effectively processing returns and managing complaints., Conducting post-service satisfaction surveys to gather feedback., Handling emails and live chat for customer support.
Foundever Colombia
