Lester - Customer Service Specialist with multilingual communication skills

Panamá, Panamá, Panamaen

Gained experience in customer service roles at Sitel Panamá and Star Contact.

Managed collections processes as an agent at NARS Panamá.

Published on CazVid

Summary

Dedicated customer service representative with multilingual abilities and technical proficiency dedicated to supporting clients and streamlining office operations.

Key Achievements

Developed advanced English language skills with proficiency in Microsoft Office Suite and office equipment.

Skills

Microsoft Office SuiteAdvanced

Proficient in Word, Excel, and Outlook for documentation, data management, and communication.

Customer ServiceIntermediate

Experience handling customer interactions and support at multiple organizations.

Language SkillsAdvanced

Possesses advanced proficiency in English for professional communication.

Office Equipment OperationIntermediate

Skilled in operating copiers, fax machines, and printers to support daily administrative tasks.

Languages

English(Advanced)

Experience

Customer Service

Sitel Panamá

August 2014 - December 2022

Customer Service

Star Contact

September 2007 - April 2014

Collections Agent

NARS Panamá

January 2005 - April 2007

Education

Instituto Comercial Panamá

High School Diploma

Escuela Ricardo Miró

Third Year Certificate

Colegio República de Haití

Sixth Grade Certificate

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