Lerato - Customer Service & Sales Assistant at Tshimologo Ital

Johannesburg, Gauteng, South Africaen

Ensured accurate processing of customer transactions in a fast-paced retail setting.

Assisted a diverse customer base, enhancing satisfaction and loyalty.

Published on CazVid

Summary

Dedicated retail professional with experience in customer service, sales support, and computer literacy. Committed to delivering positive customer experiences and supporting team success.

Key Achievements

Resolved customer concerns promptly, maintaining positive relationships.
Maintained attention to detail to minimize errors and improve efficiency.

Skills

Customer ServiceIntermediate

Skilled in addressing customer needs, resolving issues, and ensuring positive experiences.

Sales SupportIntermediate

Experienced in assisting sales processes and supporting customer decision-making.

Computer LiteracyAdvanced

Proficient in Microsoft Office Suite and Google Workspace for documentation and presentations.

Attention to DetailAdvanced

Capable of maintaining accuracy in transactions and data entry to reduce errors.

Languages

EnglishSesothoAfrikaansZulu(in progress)

Experience

Customer service & sales assistant

Tshimologo Ital

Processed customer transactions accurately while maintaining attention to detail. Assisted numerous customers in a fast-paced retail environment.. Resolved customer concerns and ensured a positive customer experience. Worked effectively in a fast-paced environment while managing multiple responsibilities. Maintained accurate records of daily transactions and ensured all information was captured correctly.