Dedicated data analyst with 3 years of experience optimizing data workflows and delivering insightful analysis in finance and healthcare sectors.
Used SQL for data extraction and manipulation in multiple projects
Performed comprehensive data analysis to support decision-making across departments
Created complex spreadsheets, pivot tables, and macros for data management and reporting
Designed dashboards and visual reports using tools like Tableau and Power BI
Tata Consultancy Services (TCS)
Technical support assistance in the project we were working on, collecting information about what people liked to watch, whether on television or on the computer., Provided assistance for families to correctly enter their information in order to collect information., Called to ensure everything was working properly and to maintain good communication with the families participating in the project.
Alorica
Provided driver support, helping them deliver packages to safe locations or by calling customers directly for safe package receipt., Marked delivered packages in case drivers had problems with their worker application., Handled customer service calls regarding delivery packages and profile information changes.
Tanyamoss Jewelry (Airport Branch)
Worked in three of the brand's stores, taking inventory of products, cleaning parts, and providing customer service for refunds, complaints, and purchases at the Guadalajara airport.
Airport Security Staff
High School Diploma
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Coordinated data projects with cross-functional teams to streamline workflow
Inspected and checked luggage, ensuring the safety of people boarding., Checked main entrances of the airport and other security entrances for employees and pilots., Checked staff badges and the validity of employees and airport accesses.
