Laura - Project Manager with 5 years of experience in technology sector

Utilized project management methodologies to plan, execute, and oversee technology projects.

Led and coordinated multidisciplinary teams to achieve project goals and improve collaboration.

Created comprehensive technical documentation to support project implementation and user training.

Acted as primary contact for clients, ensuring clear communication and understanding of project scope.

Customer service and decision-making in English., Supported sales reps and executives., Managed Hubspot CRM and created templates to improve sales processes.

Customer service in English., Escalations, coaching, and operational improvement strategies.

National inventory control and dashboard creation., Developed decision-making templates., Optimized last-mile logistics processes.