L - Customer Service & Sales Specialist with versatile client interaction skills

Bogotá, Bogota D.C., Colombiaen

Provided support and assistance to customers through digital channels including WhatsApp and phone calls.

Handled in-store customer interactions, offering product advice and managing point-of-sale activities.

Published on CazVid

Summary

Dedicated professional with experience in client support, sales, and inventory management in retail and digital channels.

Key Achievements

Developed communication, objection handling, and post-sale service skills.

Skills

Customer SupportAdvanced

Provided support and addressed customer inquiries via digital and face-to-face channels.

Sales & Product AdviceIntermediate

Offered product recommendations and assistance in a retail environment, enhancing customer experience.

Inventory ManagementIntermediate

Managed stock levels and organized store inventory to ensure availability and efficient operations.

Communication SkillsAdvanced

Developed effective communication and objection handling techniques in customer interactions.

Experience

Atención al cliente – Call Center

CASE SHOP COLOMBIA

2025 - 2025

Brindé soporte y atención al cliente a través de canales digitales como WhatsApp y llamadas telefónicas., Resolví dudas, gestioné pedidos y ofrecí soluciones efectivas a los requerimientos de los clientes., Desarrollé habilidades de comunicación, manejo de objeciones y servicio postventa.

Atención y ventas presenciales

Case Shop Colombia

Atención directa a clientes en tienda física, asesorando sobre productos tecnológicos y accesorios para celulares., Manejo de caja, inventario y organización del punto de venta., Fortalecí la experiencia del cliente mediante un trato personalizado y conocimiento del producto.