Experienced professional skilled in client engagement, lead qualification, and sales growth, with proficiency in CRM tools and content creation. Adept at managing high call volumes, analyzing KPIs, and collaborating with marketing teams to improve lead quality and customer satisfaction.
Managed inbound calls, addressed client inquiries, and resolved complex issues, improving customer satisfaction.
Led discovery meetings, qualified leads, and supported sales activities across multiple sectors.
Handled scheduling and data management tasks efficiently, supporting administrative functions.
Proficient in MS Office, GoHighLevel/FUB, ClickUp, Slack, applied in sales and administrative workflows.
Hoski/The Social Adz
Tracked LTV & KPIs on multiple accounts: Diamond Jewelry, Dental Implants, Body contouring, Van conversions, Trading, Conducted initial discovery meetings with clients, Qualified leads, set appointments, followed up, Worked closely with marketing team to improve lead quality
AIL Insurance
Drove sales revenue by securing meetings between clients and agents, Effectively communicated company products, Addressed complaints & general inquiries, Efficiently managed high volume of inbound calls (over 100/day), Addressed complaints, & successfully resolved intricate issues,...
Office Administrative Diploma
Bachelor Of Arts
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Utilized generative AI tools for content creation and optimized content for search engines.
